We collect most personal information directly from you when you contact and or register with 91ÁÔÆæ’s Money and Childcare Advice (previously called Student Support) including online, by phone, email, or in person.
We may collect the following types of personal data about you:
- Personal details such as name, address, date of birth, phone number, your 91ÁÔÆæ ID number,
- Information about your personal circumstances
We may also process the following "special categories" of more sensitive personal data:
- Information about your health, including any disability and/or medical condition;
- Criminal convictions
The University is required to offer a support service to meet our commitments to you as set out in the student contract. Maintaining records of the sessions are necessary to ensure the University is providing the appropriate support that is part of the student contract.The lawful basis for using this personal information is contract (which means the processing is necessary for the performance of a contract with you). The lawful basis of public task is also relevant for using this personal information (which means we are either carrying out a task in the exercise of official authority or in the public interest).
Where other lawful bases / special conditions of processing do not apply, we will process your data on the basis of your explicit consent. If we require your consent for any specific use of your personal data, we will collect it at the appropriate time, explaining why we are collecting the data and how we will use it, and you can withdraw this consent at any time. This usually applies for ‘special category data’ which includes information about your health (physical or mental), race, ethnic origin, religious or political beliefs, membership of a trade union and sexual orientation. In rare circumstances the University may need to release information to protect your interests or the interests of others, e.g. in a medical emergency. This lawful basis is called ‘vital interests’. However, there are other lawful reasons for 91ÁÔÆæ to process special category data, which includes for equal opportunities purposes or to defend legal claims.