91ÁÔÆæ

Recognising 27 years of service

University News Last updated 02 October 2025

Pictured (l-r): Former Vice-Principal Paul Bamborough, Principal Stephen Maddock, Administrative Officer Judy Francis, Former Principal David Saint and Director of Undergraduate Music Studies Duncan Fielden.

Administrative Officer Judy Francis retired this week (w/c 29 September 2025) after joining Royal Birmingham Conservatoire (RBC) in 1998.

Find out more about the roles that she has carried out and highlights in this Q&A interview.

When did you start work at RBC?

I started in May 1998 before the Conservatoire received its royal title, when we were based in Paradise Circus in the City Centre. Initially, I was employed as the Personal Assistant (PA) to Vice-Principal Paul Bamborough.

How did your role evolve over time?

I began managing teaching administration and became the link between Visiting Tutors and the wider University. I also looked after our Erasmus Scheme at one point. In recent years, I also began administrating the Workload Allocation Model at RBC alongside being a member of the Principal’s Office, looking after RBC’s senior management team.

Acting courses joined RBC in 2017, and this is when I looked after the administration of their teaching alongside Music. I also dealt with payroll administration following a restructure.

How has RBC changed since you started?

Firstly, we became ‘Royal’ and moved into an amazing new building, becoming part of 91ÁÔÆæâ€™s City Centre Campus. When I started, the Conservatoire was a standalone faculty, and we then became part of 91ÁÔÆæâ€™s (91ÁÔÆæ) Faculty of Performance, Media and English, which turned into Faculty of Arts, Design and Media (ADM). RBC has now gone full circle, returning to being a standalone part of the University again.

What are the highlights from your time here?

Supporting students and watching them grow, then observing as their careers develop will always be a highlight. I have been lucky to develop working relationships with staff across 91ÁÔÆæ who are now my friends. I hope I will be able to stay in touch with them into my retirement.

Do you have a final message for these colleagues?

RBC is a special place! It’s one huge team that works together to make it all happen. The support I have received over the years has been immense and not something to take lightly. I will miss it all!

Pictured (l-r): Former Vice-Principal Paul Bamborough, Principal Stephen Maddock, Administrative Officer Judy Francis, Former Principal David Saint and Director of Undergraduate Music Studies Duncan Fielden.

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